Evolve Your Business with VoIP: State-of-the-Art Solutions by Rx-IT

At Rx-IT, we provide state-of-the-art Cytracom hosted VoIP solutions that offer a wide range of benefits for businesses of all sizes. Here are some of the key benefits you can expect when you switch to our VoIP services:

Cost Savings

Switching to VoIP can help you save a significant amount of money on your monthly phone bills. With our hosted VoIP solutions, you can enjoy unlimited local and long-distance calling, as well as low international calling rates. You’ll also save money on hardware and maintenance costs since you won’t need to invest in expensive PBX systems or bulky hardware.

Scalability

Our VoIP solutions are designed to grow with your business. Whether you’re adding new employees or expanding to new locations, our cloud-based VoIP system can easily scale to meet your changing needs. You can add or remove users as needed, without having to worry about costly hardware upgrades or installation.

Flexibility

With our VoIP solutions, you can connect your employees anywhere in the world. Our system allows you to make and receive calls from any device, including smartphones, tablets, and laptops. You can also take advantage of features like voicemail to text/email, personal assistant, and custom caller ID to stay connected and productive no matter where you are.

Cloud-Based Installation

Our VoIP solutions are cloud-based, which means installation is quick and easy. You won’t need to worry about complicated hardware installation or setup, and you can integrate multiple locations seamlessly. Our team of experts will handle all the setup and configuration for you, so you can start using your new VoIP system right away.

In summary, our hosted VoIP solutions offer cost savings, scalability, flexibility, and easy cloud-based installation. With over 150 enterprise-class features, you’ll save time and money, connect employees anywhere, and have an entire team to support your needs. Contact us today to learn more about how our VoIP solutions can help you evolve your business.

Key Features of VoIP

At Rx-IT, we provide state-of-the-art Cytracom hosted VoIP solutions that can help your business evolve. Our cloud-based VoIP system is easy to install, and you can seamlessly integrate multiple locations. With over 150 enterprise-class features, you’ll save time and money, scale freely, connect employees anywhere, and have an entire team to support your needs.

Voicemail to Text/Email

With our VoIP system, you can receive your voicemail messages as text or email, making it easier to keep track of important messages. This feature is perfect for busy professionals who need to stay connected on the go.

Personal Assistant

Our Personal Assistant feature allows you to set up rules for incoming calls, such as forwarding calls to another number or sending them directly to voicemail. This feature is perfect for professionals who need to manage their calls efficiently.

Hunt Groups

Our Hunt Groups feature allows you to set up groups of employees who can answer incoming calls. This feature is perfect for businesses that need to manage high call volumes.

Company Directory

Our Company Directory feature allows you to set up a directory of employees, making it easier for customers to find the person they need to speak with. This feature is perfect for businesses with a large number of employees.

Custom On-Hold Music

Our Custom On-Hold Music feature allows you to upload your own music or message to play when customers are on hold. This feature is perfect for businesses that want to provide a professional and personalized experience for their customers.

Time of Day Routes

Our Time of Day Routes feature allows you to set up different call routing rules based on the time of day. This feature is perfect for businesses that have different operating hours or need to manage calls outside of regular business hours.

Do Not Disturb

Our Do Not Disturb feature allows you to set up rules for incoming calls, such as sending them directly to voicemail. This feature is perfect for professionals who need to manage their calls efficiently.

Custom Caller ID

Our Custom Caller ID feature allows you to customize the caller ID that is displayed when you make outgoing calls. This feature is perfect for businesses that want to provide a professional and personalized experience for their customers.

In conclusion, our VoIP system offers a wide range of features that can help your business evolve. Whether you need to manage high call volumes, stay connected on the go, or provide a professional and personalized experience for your customers, our VoIP system has you covered.

Advanced Phone Service

At Rx-IT, we offer advanced phone service with our Cytracom hosted VoIP solutions. Our phone service is designed to provide crystal-clear, HD voice quality, seamless phone to PC integration, and in-depth call insights. With our advanced phone service, you can take your business communication to the next level.

Crystal-Clear, HD Voice

Our advanced phone service provides crystal-clear, HD voice quality, ensuring that you can hear and be heard with clarity. We use the latest technology to deliver high-quality voice calls, even in noisy environments. With our advanced phone service, you can communicate with your clients and colleagues without any interruptions or distortions.

Seamless Phone to PC Integration

Our advanced phone service offers seamless phone to PC integration, allowing you to manage your calls and contacts from your computer. You can make and receive calls, view call logs, and manage your contacts from your desktop. This integration makes it easy to keep track of your communication and stay organized.

In-Depth Call Insights

Our advanced phone service provides in-depth call insights, giving you access to detailed call analytics and reporting. You can view call duration, call volume, and other key metrics to help you analyze your communication patterns and make informed decisions. With our advanced phone service, you can optimize your communication and improve your business performance.

In summary, our advanced phone service offers crystal-clear, HD voice quality, seamless phone to PC integration, and in-depth call insights. With our advanced phone service, you can take your business communication to the next level and stay ahead of the competition.

Business Continuity

At Rx-IT, we understand how important it is for businesses to have a reliable and uninterrupted phone system. That’s why our Cytracom hosted VoIP solutions offer excellent business continuity features to ensure that your phone system stays up and running no matter what.

With our hosted VoIP solutions, you can rest assured that your phone system will remain operational even during power outages or other disasters. Our cloud-based system is designed to automatically reroute calls to mobile devices or other locations, so you can continue to communicate with your customers and clients without any interruption.

In addition to automatic failover and rerouting, our hosted VoIP solutions offer other business continuity features such as time of day routing and custom caller ID. With time of day routing, you can set up different call routing rules based on the time of day, so your calls can be directed to the appropriate location or employee.

Custom caller ID allows you to display a specific phone number or name when making outbound calls, which can be especially useful in emergency situations or when calling clients who may not recognize your number.

Overall, our business continuity features are designed to give you peace of mind and ensure that your phone system remains operational no matter what. With Rx-IT and Cytracom, you can rely on a reliable and uninterrupted phone system that will help you stay connected with your clients and customers.

24×7 Support

At Rx-IT, we understand that your business can’t afford to have phone system issues that go unresolved for long periods of time. That’s why we offer 24×7 support to ensure that any issues you encounter are addressed quickly and efficiently.

Our team of experts is always available to assist you with any questions or concerns you may have. Whether you need help with installation, configuration, or troubleshooting, we’re here to help.

When you choose our hosted VoIP solutions, you’ll have access to our support team around the clock. We pride ourselves on providing prompt, reliable support to ensure that your phone system is always up and running smoothly.

In addition to our 24×7 support, we also offer in-depth call insights to help you better understand your phone system usage. With detailed call logs and analytics, you’ll be able to identify areas for improvement and make data-driven decisions to optimize your phone system.

At Rx-IT, we’re committed to providing our clients with the highest level of support and service. Whether you’re a small business or a large enterprise, we’re here to help you evolve your business with our state-of-the-art hosted VoIP solutions.